Terms and Conditions
1. Agreement to Terms
By accessing and using Silk Road Emart, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
We make every effort to display our products accurately. However, we do not guarantee that product descriptions, colors, or other content on our site is accurate, complete, or error-free.
- All products are subject to availability
- We reserve the right to limit quantities
- Prices are subject to change without notice
- All products sold are genuine and come with manufacturer warranty
3. Orders and Payment
When you place an order, you agree to provide accurate and complete information. We accept various payment methods including credit cards, debit cards, and digital payment options.
- All prices are in Indian Rupees (INR)
- Payment must be received before order processing
- We reserve the right to refuse or cancel any order
4. Shipping and Delivery
We ship to locations across India. Delivery times vary based on your location and product availability. Please refer to our Shipping Policy for detailed information.
5. Returns and Refunds
We offer returns on eligible products within the specified return period. Please refer to our Returns Policy for complete details on the return process.
6. Warranty
All products come with manufacturer warranty. Warranty terms vary by product and manufacturer. Please retain your invoice for warranty claims.
7. User Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities under your account.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Silk Road Emart or its content suppliers and is protected by copyright laws.
9. Limitation of Liability
Silk Road Emart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.
11. Contact Information
For questions about these Terms and Conditions, please contact us at support@silkroademart.com